Monday, April 11, 2011
Tuesday, April 5, 2011
Monday, April 4, 2011
An Awful experience with Stackers
I just had an awful experience with @[370561997821:Stackers Burger Cafe] ... Their crew told us that one of our orders was not available. So instead of having what I wanted, I asked him to prepare what the other ladies ordered. To my dismay, he did not tell me that there were just two glasses available and I assumed that the other order was mine... I just don't know if they don't care about their customers or they don't like what they're doing. Go find another job if you cannot perform your job well!!! He didn't even bother to apologize for what happened, he even laughed at my back. Next time, I would recommend other establishments rather than having Stackers again... Stackers has been awesome but I believe you need to change your crews or else customers will not patronize the product itself...
http://www.facebook.com/notes/john-bryan-g-cadwan/an-awful-experience-with-stackers/10150178092343708
Twitter: @DzsBryanCadwan
http://www.facebook.com/notes/john-bryan-g-cadwan/an-awful-experience-with-stackers/10150178092343708
Twitter: @DzsBryanCadwan
Thursday, March 17, 2011
Sunday, February 27, 2011
Adele's Rolling in the Deep
Powerful voice, she doesn't even have to remove her clothes to get attention... What a raw, pure talent she has... Good thing Ellen loves her, i get to watch her perform LIVE!!!
http://www.youtube.com/watch?v=rYEDA3JcQqw
http://www.youtube.com/watch?v=rYEDA3JcQqw
Labels:
21,
Adele,
blues,
Ellen,
Ellen deGeneres,
Rolling in the Deep
Tuesday, June 22, 2010
Tuesday, June 15, 2010
Monday, June 14, 2010
Friday, June 11, 2010
Thursday, June 10, 2010
Tuesday, June 8, 2010
Sunday, June 6, 2010
Saturday, June 5, 2010
Friday, June 4, 2010
Thursday, June 3, 2010
My Conversation with Raffy
tl anu number ng motif?
10:05pmMe
9001159
10:06pmRaph
suplado! tnx! hehehe
10:06pmMe
bat naging suplado?
kaw ha
10:06pmRaph
haha d mo q knakamusta e! hehe
10:07pmMe
cge na, eto na.. kumusta ka na?
10:08pmRaph
hahahahahaha,.....aus lng! hahahahahaha musta team ample?
10:08pmMe
ala na ko team... hehehe
aus lang naman sila angel
kakagaling lang namin nila jde sa batngas
nag outing kami
10:10pmRaph
bkt ala ka na team??!!
10:10pmMe
project manager na
heheh
10:11pmRaph
hahahaha! kya pala!!! angas mo na a!!! hahahahaha
kya pla lage outing pics nasa fb nia!
10:12pmMe
same pa rin to
10:12pmRaph
hahaha same pa din but increased salary!
10:12pmMe
ang bait ko kaya
:)
alang increase hoist
Today
12:16amRaph
heheh imposible namang walng increase un!
12:17amMe
bat nawawala kang bigla ha?
12:17amRaph
san?
12:18amMe
dito sa fb
12:18amRaph
ewan nwala ata net e
tl pde q pa ba mkuha ung backpay q?kahit matagal na?
12:20amMe
tanong ko muna pala kay jane..
12:20amRaph
bkt?
12:21amMe
kausap ko p xa s fon
12:21amRaph
ahhh ngaun? cge paki tanung tl! ^_^
12:21amMe
eto n nga xa o
12:22amRaph
hehehehe tnx!
12:22amMe
bukas p naten pwede icheck
12:23amRaph
ahh ganun ba,....pero makukuha q pa?
12:23amMe
nakauwi na pala si marie
hindi mo naman kasi sinabi kanian
kanina
malalaman naten bukas
12:23amRaph
ahh,...eh kc nakalimutan q imention e,...
ahhh so may chance na d q na pde makuha?
12:24amMe
yokong magsabi
gusto ko muna malaman kay marie
feeling ko, meron yun eh
12:24amRaph
ahhh ok,....
kc pnaba2lik aq ng march e,...kso mjo bc maghanap ng work nawala na xa icip q,..
12:26amRaph
kya ngaun q nlng ulit na alala
kya ngaun q nlng ulit na alala
12:26amMe
hindi mo naman kelangan yun eh
san ka b nagwowork now?
12:27amRaph
kelangan q nun ala na q pera
dapat jan aq sa stream ung dating etelecare kso anlayo e shaw pa q kea tinurn down q
12:28amMe
ang taray mo sa turn down
hehehe
nag aaplay ka pa din ba?
12:28amRaph
d pa sa ngaun,...try q sana sa convergys kso knakabahan aq
hehe
12:29amMe
weeee. kapal ng mukha mo... kakabahan ka?
:)
sang CVG? sa makati?
12:30amRaph
hahahaha oo nga totoo! parang d na q marunong sa mga intreviews e
ndi d2 lng sa commonwealth
12:30amMe
hala ka./.. antipolo ka ba?
12:30amRaph
ndi san mateo aq
12:31amMe
db may kol center sa junction ba un?
12:34amRaph
anung col center un? d q alam e
12:34amMe
teletech oi
12:35amRaph
ahhh wla na un sykes na un ngaun
e mahirap daw pmasok dun e
yoko kabado tlga q
12:36amMe
sa bahay ka magtrabaho... para walang interview
anong gusto mo... yung papasok ka lang bigla ganun?
patra kang engot
12:36amRaph
hahaha pde? magkano basic?hahahahaa
hehehe ganun tlga q e2 naman parang d aq kila2 oh!
12:37amMe
ewanko sayo
umayos ka na nga
pasaway ka pa din!
12:38amRaph
hehe d na no mejo pasaway nlng! 22o kea madali q maintimidate sa kausap lalo na pag bbae tas ang galing galing!
12:39amMe
tangna mo... babae lang pala kahinaan mo... panot ka pala eh
12:39amRaph
hahahahahaha d aq panot no! c jino yon! hahahaha d no pag nakikipag usap lng ng english!
12:40amMe
nagpabaya ka kasi... sana inayos mo nung nandito kapa.. e di may trabaho ka pa sana hanggang ngaun
12:41amRaph
hehehe past is past tl! e2 tlga o..yaan mu na ganun tlga e
heheh
12:41amMe
past is present
weeee.... makapag english lang
hehehe
:)
nagkikita pa ba kayo ni jino?
lalabas kami nila angel bukas ng gabi
sama ka?
12:42amRaph
hahahaha,..adik ka pa din tl! nakakamiss! haha
10:05pmMe
9001159
10:06pmRaph
suplado! tnx! hehehe
10:06pmMe
bat naging suplado?
kaw ha
10:06pmRaph
haha d mo q knakamusta e! hehe
10:07pmMe
cge na, eto na.. kumusta ka na?
10:08pmRaph
hahahahahaha,.....aus lng! hahahahahaha musta team ample?
10:08pmMe
ala na ko team... hehehe
aus lang naman sila angel
kakagaling lang namin nila jde sa batngas
nag outing kami
10:10pmRaph
bkt ala ka na team??!!
10:10pmMe
project manager na
heheh
10:11pmRaph
hahahaha! kya pala!!! angas mo na a!!! hahahahaha
kya pla lage outing pics nasa fb nia!
10:12pmMe
same pa rin to
10:12pmRaph
hahaha same pa din but increased salary!
10:12pmMe
ang bait ko kaya
:)
alang increase hoist
Today
12:16amRaph
heheh imposible namang walng increase un!
12:17amMe
bat nawawala kang bigla ha?
12:17amRaph
san?
12:18amMe
dito sa fb
12:18amRaph
ewan nwala ata net e
tl pde q pa ba mkuha ung backpay q?kahit matagal na?
12:20amMe
tanong ko muna pala kay jane..
12:20amRaph
bkt?
12:21amMe
kausap ko p xa s fon
12:21amRaph
ahhh ngaun? cge paki tanung tl! ^_^
12:21amMe
eto n nga xa o
12:22amRaph
hehehehe tnx!
12:22amMe
bukas p naten pwede icheck
12:23amRaph
ahh ganun ba,....pero makukuha q pa?
12:23amMe
nakauwi na pala si marie
hindi mo naman kasi sinabi kanian
kanina
malalaman naten bukas
12:23amRaph
ahh,...eh kc nakalimutan q imention e,...
ahhh so may chance na d q na pde makuha?
12:24amMe
yokong magsabi
gusto ko muna malaman kay marie
feeling ko, meron yun eh
12:24amRaph
ahhh ok,....
kc pnaba2lik aq ng march e,...kso mjo bc maghanap ng work nawala na xa icip q,..
12:26amRaph
kya ngaun q nlng ulit na alala
kya ngaun q nlng ulit na alala
12:26amMe
hindi mo naman kelangan yun eh
san ka b nagwowork now?
12:27amRaph
kelangan q nun ala na q pera
dapat jan aq sa stream ung dating etelecare kso anlayo e shaw pa q kea tinurn down q
12:28amMe
ang taray mo sa turn down
hehehe
nag aaplay ka pa din ba?
12:28amRaph
d pa sa ngaun,...try q sana sa convergys kso knakabahan aq
hehe
12:29amMe
weeee. kapal ng mukha mo... kakabahan ka?
:)
sang CVG? sa makati?
12:30amRaph
hahahaha oo nga totoo! parang d na q marunong sa mga intreviews e
ndi d2 lng sa commonwealth
12:30amMe
hala ka./.. antipolo ka ba?
12:30amRaph
ndi san mateo aq
12:31amMe
db may kol center sa junction ba un?
12:34amRaph
anung col center un? d q alam e
12:34amMe
teletech oi
12:35amRaph
ahhh wla na un sykes na un ngaun
e mahirap daw pmasok dun e
yoko kabado tlga q
12:36amMe
sa bahay ka magtrabaho... para walang interview
anong gusto mo... yung papasok ka lang bigla ganun?
patra kang engot
12:36amRaph
hahaha pde? magkano basic?hahahahaa
hehehe ganun tlga q e2 naman parang d aq kila2 oh!
12:37amMe
ewanko sayo
umayos ka na nga
pasaway ka pa din!
12:38amRaph
hehe d na no mejo pasaway nlng! 22o kea madali q maintimidate sa kausap lalo na pag bbae tas ang galing galing!
12:39amMe
tangna mo... babae lang pala kahinaan mo... panot ka pala eh
12:39amRaph
hahahahahaha d aq panot no! c jino yon! hahahaha d no pag nakikipag usap lng ng english!
12:40amMe
nagpabaya ka kasi... sana inayos mo nung nandito kapa.. e di may trabaho ka pa sana hanggang ngaun
12:41amRaph
hehehe past is past tl! e2 tlga o..yaan mu na ganun tlga e
heheh
12:41amMe
past is present
weeee.... makapag english lang
hehehe
:)
nagkikita pa ba kayo ni jino?
lalabas kami nila angel bukas ng gabi
sama ka?
12:42amRaph
hahahaha,..adik ka pa din tl! nakakamiss! haha
Saturday, May 15, 2010
Friday, May 14, 2010
Click the following link and listen to the full CD of Charice for free and send us some comments and love!
http://music.aol.com/new-releases-full-cds/?ncid=Bannadusmusi00000009#/2
Thursday, May 21, 2009
Wednesday, May 20, 2009
Katrina Halili Scandal
Let's say Katrina Halili made a mistake and yes, she admitted that she committed one. Do we really need to tell the world about it again? On my point of view, this is too much! Our authorities must act on this and I would love to see Hayden behind bars! WTF is he doing?
Labels:
comments,
Katrina and Hayden,
Katrina Halili,
sex scandals
From Giving Good Customer Service to Providing Excellent Customer Service
I already posted my speech about redefining Good Customer Service. Here's what I have learned about providing excellent customer service:
"The battleground of the past for the companies has been to produce a quality product at the right price in response to market demand, the battleground for today and tomorrow is service", this is according to Linda Dash, author of "Complete Guide to Customer Service". This is to imply that the secret weapon of the businesses of today is providing their customers an excellent customer service. In my perspective, a customer is someone who depends on the timeless, quality and accuracy of someone else's work, product and services. To define what customer service and to better understand on the matter, I took time reading an article about competetiveness. Customer Service is the day to day treatment of everyone - current customers, potential customers, former customers (internal and external)- who call and visit or write to the company we work for. It includes anything that contributes to the overall impression any person has of the company's products, employees, and services for example, the way the problems are solved, the way people are treated, how telephone calls and letters are handled. Customer service revolves around attitudes, feelings and values.
"The battleground of the past for the companies has been to produce a quality product at the right price in response to market demand, the battleground for today and tomorrow is service", this is according to Linda Dash, author of "Complete Guide to Customer Service". This is to imply that the secret weapon of the businesses of today is providing their customers an excellent customer service. In my perspective, a customer is someone who depends on the timeless, quality and accuracy of someone else's work, product and services. To define what customer service and to better understand on the matter, I took time reading an article about competetiveness. Customer Service is the day to day treatment of everyone - current customers, potential customers, former customers (internal and external)- who call and visit or write to the company we work for. It includes anything that contributes to the overall impression any person has of the company's products, employees, and services for example, the way the problems are solved, the way people are treated, how telephone calls and letters are handled. Customer service revolves around attitudes, feelings and values.
Defining Good Customer Service
This was my speech about redefining Good Customer Service:
Good day everyone. Good Customer Service is more than giving satisfaction to our customers. It is the lifeblood of any business. It is making our customers feel good and happy when they hung up on the phone and pass positive feedback about the business along to others. It is the ability to supply the customers' needs and wants. As an agent, there are lots of things that I can do to provide good customer service. First, when addressing customers I always try to be attentive, respectful, and listen to what they are saying. Customers will feel valued and comfortable knowing you are paying attention to them. I always try to address the customer by name as often as possible as it will signal a personalized element to my customer that I value them as a person. One of the most frustrating problems many customers face is being past from pillar to post when there is a problem. This can occur in many ways, for example in face to face situations, over the telephone, or through an online customer service link. It is therefore important problems and issues are dealt with quickly and professionally with the minimal waste of time to the customer. I always make the customers' experience of buying from our business or using our services as smooth and hassle free as possible. Customers or clients who are paying for a service expect to receive value for money. It is vital therefore when dealing with customer enquires that you or your staff have knowledge of the service or product provided, the prices involved, terms and conditions, guarantees, promotions etc. If this information is not readily at hand the customer needs to be reassured that we will find out the answer. If I am unable to provide an immediate answer I always reassure the customer that I will find out the answer as quickly as possible. The golden rule is never make a promise to a customer unless you know you can deliver on it. There will always be customers who will be difficult to please no matter how hard we try to please them. In such situations the golden rule is to remember they are ‘right’ so it is important to listen carefully to what they are saying without interrupting. Always treat customers in a caring and warm manner as this will help to build trust and confidence. Also – try to understand the customers concerns and questions. By offering excellent customer service, the demanding customer will feel valued and if their problem is resolved will return for repeat business and recommend your business to other people. It is well known that customers who are treated with respect and honesty will receive loyalty in return and repeat business. Providing a very good customer service doesn't mean that you need to perform it when you like it. It is our job to display and provide excellent customer service to our clients all of the time. GOOD CUSTOMER SERVICE IS WHAT OUR BUSINESS IS!
Good day everyone. Good Customer Service is more than giving satisfaction to our customers. It is the lifeblood of any business. It is making our customers feel good and happy when they hung up on the phone and pass positive feedback about the business along to others. It is the ability to supply the customers' needs and wants. As an agent, there are lots of things that I can do to provide good customer service. First, when addressing customers I always try to be attentive, respectful, and listen to what they are saying. Customers will feel valued and comfortable knowing you are paying attention to them. I always try to address the customer by name as often as possible as it will signal a personalized element to my customer that I value them as a person. One of the most frustrating problems many customers face is being past from pillar to post when there is a problem. This can occur in many ways, for example in face to face situations, over the telephone, or through an online customer service link. It is therefore important problems and issues are dealt with quickly and professionally with the minimal waste of time to the customer. I always make the customers' experience of buying from our business or using our services as smooth and hassle free as possible. Customers or clients who are paying for a service expect to receive value for money. It is vital therefore when dealing with customer enquires that you or your staff have knowledge of the service or product provided, the prices involved, terms and conditions, guarantees, promotions etc. If this information is not readily at hand the customer needs to be reassured that we will find out the answer. If I am unable to provide an immediate answer I always reassure the customer that I will find out the answer as quickly as possible. The golden rule is never make a promise to a customer unless you know you can deliver on it. There will always be customers who will be difficult to please no matter how hard we try to please them. In such situations the golden rule is to remember they are ‘right’ so it is important to listen carefully to what they are saying without interrupting. Always treat customers in a caring and warm manner as this will help to build trust and confidence. Also – try to understand the customers concerns and questions. By offering excellent customer service, the demanding customer will feel valued and if their problem is resolved will return for repeat business and recommend your business to other people. It is well known that customers who are treated with respect and honesty will receive loyalty in return and repeat business. Providing a very good customer service doesn't mean that you need to perform it when you like it. It is our job to display and provide excellent customer service to our clients all of the time. GOOD CUSTOMER SERVICE IS WHAT OUR BUSINESS IS!
Wednesday, March 4, 2009
My sites...
Please add me up guys!!!
G-mail: freakybry.gab@gmail.com
Friendster/Yahoo: freakybry_gab@yahoo.com
Multiply: freakybry
Tagged: freakybry_gab@yahoo.com
Facebook:freakybry.gab@gmail.com
Hotmail: freakybry.gab@msn.com
Thanks,
Bryan
G-mail: freakybry.gab@gmail.com
Friendster/Yahoo: freakybry_gab@yahoo.com
Multiply: freakybry
Tagged: freakybry_gab@yahoo.com
Facebook:freakybry.gab@gmail.com
Hotmail: freakybry.gab@msn.com
Thanks,
Bryan
Thursday, January 22, 2009
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